Keeping your online presence current is vital for any business, but the ongoing maintenance and updates can be time-consuming. At DOJO Creative, we recognize the importance of a smooth, hassle-free digital experience, and our maintenance service contracts make managing your digital assets easy and worthwhile.
Our service contracts allow you to prepay for the support hours you need, with flexibility to address whatever site tasks come your way each month. This blog post highlights the benefits of having a DOJO Creative service contract, how rollover hours work and how our team tailors this service to meet your distinct business needs.
What’s Included in a DOJO Creative Service Contract?
Our service contracts cover a broad range of digital, including but not limited to:
- Site updates and fixes
Whether it’s updated content, adjusting layouts or fixing bugs, we’re here to help your site remain at peak condition. - Uploads and content management
New content needs to look its best. Our team handles uploads of blog posts, images, product descriptions and more, so your online presence is always fresh. - Routine maintenance
If you’re not already entrusting hosting/security update services to DOJO Creative, your site may require security safeguards, performance checks and general maintenance to keep your site running smoothly, and we handle it within the hours of your contract.
How Our Service Contract Rollover Works
Our flexible rollover system ensures that if you don’t use your hours in one month, they won’t go to waste. Here’s how it works:
- Unused hours from your contract can roll over to the following month, allowing you to accumulate additional support time when you need it. For example, if you’re on a 3-hour monthly contract and don’t use your January hours, those hours will roll over to February, giving you 6 hours in total for that month.
- While some rollover is allowed, we limit it to prevent last-minute, high-deman situations. If hours remain unused for two consecutive months, they will be forfeited. In the example above, if you don’t use any hours in February either, February’s hours will roll over to March, but January’s hours will be forfeited, giving you 6 hours again in March.
Assessing Your Service Contract Needs
- Frequency of updates
If you’re regularly adding new content or products, a higher-hour contract may be best. - Digital marketing demands
For clients needing regular email campaigns or promotional updates, fewer hours may allow these tasks to be covered. - Complexity of site needs
Some sites require routine security updates, plugin adjustments and performance tweaks, which are covered under our hosting services. If we’re not hosting your site, you’ll want to assess your specific needs, which will help us recommend the best contract for your goals.
Ready to Streamline Your Digital Maintenance?
A service contract with DOJO Creative is a proactive solution to keep your online presence dynamic, responsive and reliable. Our team works with you to assemble the contract right for your operation, adjusting as your needs evolve. With our rollover options and direct support, you’ll always have the resources you need to make the most of your site and other digital assets.
Get in touch with DOJO Creative partner Doug Elder at 574-276-4998 or doug@letsgodojo.com for a consultation today and experience the peace of mind that comes with dedicated support and expertise.